We work clean in finished homes.
Drop cloths, shoe covers, and containment before the first fitting comes off the truck. Your plaster and your floors are part of the job.
Since 1998
A small crew,
deliberately.
Nine technicians, one city, and a refusal to grow past the point where the work can be checked.
The Position
Old houses deserve better pipe.
Most of the housing we work in was plumbed before the Second World War and modified by six people since. There are no standard runs and no clean assumptions. That is exactly why we only work here — the knowledge does not transfer, and it does not scale.
We do not run a call center, we do not sell service contracts at the door, and we do not pay commission on repairs. The technician in your basement has no financial reason to find you a bigger problem than the one you have.
Master Licensed · Insured24/7 Emergency DispatchFlat-Rate PricingLead-Safe Certified5.0 Google RatedMaster Licensed · Insured24/7 Emergency DispatchFlat-Rate PricingLead-Safe Certified5.0 Google Rated
History
Twenty-eight years.
- 1998
Ray Cormier takes his master license and starts running service calls out of a single van in Dorchester.
- 2006
First whole-home repipe in Back Bay. The plaster-restoration standard that still defines our quotes starts here.
- 2014
Trenchless equipment added. We stop subcontracting sewer work and stop passing the markup along.
- 2021
Overnight staging begins. Two trucks hold parts through the winter so burst lines get a permanent fix on the first visit.
- 2026
Nine technicians. Still no call center, still no commissioned salespeople knocking on your door.
The People
Who shows up.
Ray Cormier
Master Plumber · Founder
Twenty-eight years on Boston pipe. Runs the hardest repipes personally.
Dana Whitfield
Service Manager
Answers the overnight line. Decides who gets the truck and when.
Miguel Salas
Lead Technician · Hydronics
Steam specialist. Has resurrected more radiators than most shops have touched.
Why Copperline
The standard, quietly held.
The price is the price.
Flat-rate quoted in writing before work starts. If the job takes longer than we estimated, that's our problem, not your invoice.
A real person answers at 3 AM.
Emergency calls route to a technician on the road, not an answering service that takes a message until Monday.
Begin
Talk to the people who'll do the work.
Call the direct line for immediate dispatch, or send the details and we'll reach you within the hour.